Privacy Policy

Introduction

At https://head-injury-lawyers-ny.nycinjuryaid.com, we prioritize your privacy and are committed to protecting your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and security of information you provide when interacting with our website, applications, services, or products.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

Our official website located at https://head-injury-lawyers-ny.nycinjuryaid.com.
Any mobile applications or software developed and maintained by us.
Online services and tools provided through our platform.
Products that we offer directly to consumers.

Please note that this policy does not extend to third-party websites, apps, or services accessible through links on our site. These external platforms have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy guides your interactions in the following scenarios:

As an Authorized User: When you create an account with us and utilize our applications or services, we process your data to facilitate your access and personalize your experience.
Website Visitors: If you visit our websites linked to this policy, we may collect information about your browsing behavior for analytics and improvement purposes.
Communications: We may contact you via email, phone calls, or text messages (SMS) for various reasons, including newsletters, promotions, surveys, or customer support.

Personal Data Collection

We collect multiple categories of personal data to enhance your experience and provide tailored services:

Account Information: Details associated with your account creation, such as username, email address, and password hash.
Payment Information: Credit card numbers, billing addresses, and payment history are securely stored for transaction processing.
Financial Information: This includes banking details and financial records required for financial services or transactions.
Purchase Information: Data related to your purchases, such as product preferences, quantities, and order history.
Mobile Device Identifiers: Unique identifiers from your mobile device, which can include IP addresses and mobile phone numbers.
Location Data: With your consent, we may access your location data for personalized service or marketing purposes.
Feedback and Reviews: Your comments, reviews, and ratings help us improve our services.
Social Media Information: If you choose to connect your social media accounts, we may collect data from those platforms (subject to their privacy policies).
Product Information: Details about products you show interest in or purchase through our site.

We gather this information through various methods: user input forms, account settings, browsing activities, analytics tools, and secure third-party services.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website:

Strictly Necessary Cookies: These are essential for the basic functionality of our site, ensuring a smooth user experience.
Preference Cookies: We use these to remember your preferences and settings, personalizing content for you.
Analytics Cookies: They help us understand how visitors interact with our website, providing insights for improvement.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their cookie preferences.

Retention and Deletion

The retention period of your personal data depends on the purpose for which it was collected:

We retain account information, payment details, and purchase history as long as necessary for legal compliance or to fulfill business purposes, such as resolving disputes or providing customer support.
For analytics and improvement, we may anonymize and aggregate data before retaining it for a specified period, after which it is securely deleted.

Upon request, we can assist in deleting or rectifying your personal data if it is no longer needed for the initial purpose.

Security Measures

We implement robust security practices to safeguard your information:

Data Encryption: We employ encryption protocols to protect data during transmission and storage.
Secure Third-Party Processing: Our partners adhere to strict security standards to handle data on our behalf.
Access Controls: Only authorized personnel have access to sensitive data, and they are bound by confidentiality agreements.

Children’s Privacy

We do not intentionally collect or solicit personal information from children under the age of 18. If we discover that a child has provided us with such information, we will take steps to delete it promptly and discontinue any services offered through our platform for minors.

Your Rights (Subject to Local Laws)

Depending on your jurisdiction, you may have certain rights regarding your personal data:

Access: You can request access to the personal data we hold about you and its current use.
Rectification: You have the right to correct any inaccurate or incomplete information.
Erasure (Right to be Forgotten): In some regions, you may request the deletion of your data if there is no compelling reason for retaining it.
Restriction: You can ask us to restrict the processing of your data in certain circumstances.
Portability: We will provide your personal data in a format that allows for easy transfer to another controller.
Objection: You have the right to object to the processing of your data, especially if it is based on our legitimate interests.
Non-Discrimination: You cannot be discriminated against for refusing or withdrawing consent to data processing.

To exercise these rights or file complaints/appeals, please contact our privacy team at [email protected]. We will respond within the time frame mandated by applicable laws.

Changes to Policy

We reserve the right to update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any significant modifications will be notified via a prominent notice on our website, and updated policy versions will be accessible here.

Contact Us

For any inquiries, unsubscribe requests, or data-related questions, please reach out to us:

Email: [email protected]
Address: Privacy Team, Head Injury Lawyers NY, 456 Main Street, New York, NY 10001